Terms and Conditions

Welcome to Hotel SEO (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and the digital marketing services we provide, including SEO, content marketing, paid advertising, social media management, and related services.

By accessing our website or engaging our services, you (“you,” “client,” or “user”) agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

We provide digital marketing services as described in individual proposals, service agreements, or statements of work. The specific scope, deliverables, timelines, and fees for each engagement will be outlined separately and agreed upon in writing.

We reserve the right to modify, suspend, or discontinue any service at our discretion, with reasonable notice where applicable.

2. Client Responsibilities

To deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and access credentials
• Grant necessary access to websites, analytics accounts, advertising platforms, and other tools
• Review and approve deliverables within agreed timeframes
• Ensure all content and materials you supply do not infringe third-party rights
• Comply with all applicable laws and platform policies (e.g., Google, Meta, Bing)

Delays in providing required information or approvals may affect timelines and results.

3. Fees and Payment

• Fees are specified in your proposal or service agreement.
• Invoices are due within the timeframe stated on the invoice unless otherwise agreed.
• Late payments may incur interest or result in suspension of services.
• All fees are non-refundable unless expressly stated otherwise.
• Third-party costs (e.g., ad spend, software, subscriptions) are billed separately or passed through at cost unless agreed otherwise.

4. Performance and Results Disclaimer

Digital marketing, including SEO and paid advertising, depends on factors outside our control, such as search engine algorithms, competitor activity, and platform policies.

While we apply industry best practices and our professional expertise, we do not guarantee specific results, including rankings, traffic volumes, leads, conversions, or revenue. Any examples, estimates, or projections are illustrative and not a promise of performance.

5. Intellectual Property

• All materials we create for you (such as content, designs, and reports) become your property upon full payment, unless otherwise stated.
• We retain ownership of our pre-existing tools, methodologies, templates, processes, and know-how.
• You grant us a license to use your brand assets, logos, and materials solely to perform the agreed services.
• We may, with your permission, reference your brand and showcase work as part of our portfolio or case studies.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement and to use it only for the purposes of delivering or receiving services. This obligation continues after the engagement ends.

7. Third-Party Platforms and Services

Our services may rely on third-party platforms (e.g., Google Ads, Google Analytics, Meta, hosting providers). We are not responsible for changes, outages, policy updates, or account actions taken by these platforms. Your use of such platforms is also subject to their respective terms.

8. Term and Termination

• Either party may terminate an engagement in accordance with the terms set out in the applicable service agreement.
• Unless otherwise stated, either party may terminate with written notice.
• Upon termination, you remain responsible for payment of all services rendered and costs incurred up to the termination date.
• Certain provisions, including confidentiality, intellectual property, and limitation of liability, survive termination.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
• Our total liability for any claim arising from our services shall not exceed the total fees paid by you for the specific service giving rise to the claim during the [three (3)] months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless [Company Name], its team, and partners from any claims, damages, or liabilities arising from your use of our services, your content or materials, or your violation of these Terms or applicable laws.

11. Warranties

We provide our services in a professional and workmanlike manner. Except as expressly stated, our services are provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

12. Third-Party Links

Our website may contain links to external sites for convenience. We do not endorse and are not responsible for the content, practices, or policies of third-party websites.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country], without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

14. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.